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Join our team: Kickstart – Creative Project Assistant

We are looking for an enthusiastic and creative young person in Salford or Manchester aged 18-24 to join our team through the Government’s Kickstart scheme.

Are you interested in social media and learning more about how to use it to create social change? Are you good with words and able to persuade others to get involved with events and buy products? Are you always taking pictures or videos and wondering how you can do something useful with them?

Do you want to work for an award-winning innovative social enterprise that is helping hundreds of families in Greater Manchester? If so, keep reading!

We are looking for a young person aged 18-24 to join our team for a 6 month placement through the Government’s Kickstart scheme.

About us

Visit from the Stork CIC supports families in Greater Manchester by giving them the tools and resources they need to give their children the best quality of life. Put simply; we are a safe space for parents to come to when they need help with anything. We provide practical support of ‘baby essentials’ plus sourcing toys, furniture and clothes, as well as information and advice in the postnatal period such as breastfeeding and emotional support through our peer support groups. We work with families in all sorts of situations; from families struggling on universal credit, parents living in temporary housing, those fleeing domestic violence and refugee and asylum seekers with no access to benefits.

No day is the same in our organisation – we are busy everyday running groups, organising events and providing our core service of baby essentials and peer support as well as trying to grow our shop to increase our trading income. We need someone with a creative flair, who loves social media and is looking to build their experience in the charity sector and find out what it’s like to work for a small but growing organisation.

What would I be doing?

The Creative Project Assistant will help us to grow our business by assisting our current staff members with admin, operational and marketing tasks across all our projects. They will have the chance to help take the lead in building our not-for-profit online shop selling both pre-loved and new toys, games, books and parenting equipment. The shop raises money for all our other projects and our project assistant will have the chance to see first hand the difference we are making to families in need or crisis across Salford and Manchester. Our creative project assistant will ‘get creative’ through using social media, producing written, video and audio content for our websites and building awareness of our projects in the local community. They will get to attend our groups and help capture some of the impact we are creating for our members. They will also attend community events throughout the summer and autumn with a stall to promote our projects and build their networking skills.

We love ideas people – if we think an idea you have with one of our projects will work, then there’ll be the chance to try it out and see. If you are a hands-on person, know you want to help others, have lots of enthusiasm and passion for learning and ‘doing’ then this might be the job for you! 

We’re looking for someone keen to learn about all the different processes that go into running a charitable organisation and building their skills to be able to step into employment after this placement.

Key Responsibilities

The main tasks will be centred around our online shop ‘Stork Store’ and will include taking photos of our products, collecting and sorting donations, writing descriptions and uploading products to our online shop and managing our different sales channels including our website, social media and Etsy. This will include working with our graphic designer to plan social media posts for the shop and generally (we can provide training on how to use adobe and basic scheduling if needed).Other tasks will include responding to customer enquiries and taking payments. The Project Assistant will also work on our BOOBS project, helping to schedule social media posts and responding to customer enquiries, including helping to book 1:1 peer support appointments. We may also need you to help out occasionally with Stork Support – going to the shops to source products needed, meeting and greeting clients or volunteers or helping with admin tasks.

We communicate with other professionals and people involved in our projects everyday including volunteers, referral agencies, clients and suppliers, so you will need to write professional emails and gain confidence answering the phone. You will be expected to be able to work alone and in a team – as some of the work will be in the office and some will be out and about in the community or working from home.

We will help you prioritise the tasks for the week and we will have a daily check-in to see if you need help or what has been completed. The days will never be the same and you will always be appreciated!

Knowledge, Skills & Experience needed

  • Able to use Microsoft office and Google applications (e.g Word, Excel, Google Sheets, Google forms etc.
  • Have great levels of customer service and be able to engage with clients regarding sensitive subjects.
  • Have a passion for creating interesting and engaging written and video content and have an understanding of how to use and post on social media platforms including Facebook, Instagram, Twitter, Tik Tok, LinkedIn and YouTube (Tik Tok lovers we need you!)
  • Have an interest in taking professional photos for use on social media and websites (no experience required, just enthusiasm!)
  • Have a good level of written and spoken English to be able to communicate effectively and clearly by email, telephone and social media to clients and other stakeholders.
  • Want to work and learn about working in the VCSE sector and be keen to develop your own ideas.
  • An understanding of confidentiality and be able to deal maturely with sometimes hard/ upsetting issues that our clients may face. Have an understanding of the local area (Salford/Manchester) and the issues local families are facing currently.

Why work for Visit from the Stork CIC?

We are a young and growing social enterprise- although we have been in business 7 years, everyday is a learning journey for us and we are loving it! The whole team is passionate about helping families in Salford and Manchester live better lives, including themselves. We try to encourage a great work-life balance with flexible hours around your other commitments, team check-ins, nights or lunch out (lockdown allowing!) and the freedom to work from the office, at home or in your favourite coffee shop as long as your tasks allow. Our offices have bike storage and is easy to get to by public transport. We are also an accredited Living Wage Employer – although the Creative Project Assistant position is paid at National Minimum wage for your age, we’ll top up your wages to £9.50 per hour. You won’t have to work bank holidays but may have to work an occasional Saturday if and when we get back out doing community events (you’ll always be given a day off in lieu for this). We’ll get you a phone and equipment for doing photos and videos so you won’t have to worry about your data allowance!

Your 6 month placement will also involve training run by the Growth Company to give you more confidence in your skills and aimed at getting you straight into another position after this one ends.

About the Kickstart Scheme

The Kickstart scheme is a government backed scheme giving young people aged 16-24 on Universal Credit the chance to head into employment. If you are interested in this position, you must fit into the criteria (18-24 for this position) and ask your job coach to refer you, and then you can apply. This vacancy is now live on the Job Centre plus system and ready to be filled!

If you’ve got any questions, please email our CEO Kimberly – kim@visitfromthestork.co.uk and we will be happy to help.