Stork Support – Our Covid-19 Response

Visit from the Stork CIC is responding to the Coronavirus crisis by providing an emergency response project to support families in need in both Salford and the city of Manchester. Over the last few weeks, we have been delivering baby essentials such as nappies, wipes, infant toiletries and formula milk to families in hardship because of Covid-19. This situation has affected every single family in the region and we know there are hundreds, if not thousands, who are struggling to access the very basics right now. The emergency response around providing food from food banks and other organisations was almost immediate, but families with the youngest babies are not able to be catered for through traditional food bank routes., so we decided to fill that gap. 

Our April Roundup...

Our first month of deliveries was really busy!

Thank you to our team of volunteers who have helped build this project from scratch!

Some FAQ's about our service

Due to really high demand, we have changed to a professional referral only system. If you need help, please contact any one who knows you in a professional capacity such as Health Visitor, Support worker, Social worker, Early Help team, midwife, housing team or even someone at Citizens Advice Manchester or Salford to email us on with details about you and what you need so we can help. 

If you don’t have a contact such as the above, please call the Manchester Emergency response hub on 0800 234 6123 or the Salford Assist Spirit of Salford Helpline on 0800 952 1000 and they will make a referral to us. 

We have been funded to provide the following items: 

– Nappies, Wipes, baby or kids bath wash, shampoo, baby lotion, oil, talcum powder, teething gel, Calpol or other medicines. We can also provide breastfeeding support from trained peer supporters, or formula milk. 

Yes, but we ask for a referral to be sent to us each time from a professional, as we have limited funds and we want to make sure items get to the families most in need. If you need help again, get in touch with your referrer or speak to us directly about your situation. 

Sorry, we cannot promise to guarantee any specific brands of nappies, toiletries or formula milk. This is because of cost and availability in the shops and our service is run by volunteers, who all live in different areas of Manchester and will therefore be shopping in the closest supermarket to them. We want to reduce risk to all staff and volunteers and will therefore only buy what is available. However, we know there are occasional times when certain brands of nappies cause rashes or babies need sensitive baby wipes or have specific dietary requirements etc so please talk to us if this is the case. 

In addition, we have had a lot of clients asking for specific brands of formula milk. We cannot honour brands of formula milk for the same reasons as above  but we will of course make sure the formula milk that we buy is suitable for your baby. E.g stage 1 milk for a child under 6 months and follow on or stage 2 milk for a child over 6 months. Under laws and regulations in England, Formula milk has to be the same ingredients so will cause no harm to your baby if you have to change brand. Please see this statement from First Steps Nutrition Trust via for more information about First Infant milks. 

Here’s some more information about the different brands of formula milk we have bought for clients; all brands contain the same ingredients but bigger brands add other non essential ingredients in to the milk. 

First milks we tend to buy due to cost and availability are 

Aldi MamiaCow & Gate & SMA little Steps 

Both SMA Little Steps and Cow & Gate are Halal certified. 

Information about other brands; 

AptamilArla OrganicHipp Organic 

If you are concerned about changing brand, please consult your Health Visitor or other healthcare professional. 

We are not officially offering baby clothes but we have had some donated to us so are able to consider clothing requests on a case by case basis for babies from 0-18 months. However, this is not guaranteed and once the clothes we have are gone that’s it. 

Sorry we do not offer any baby equipment such as cots, moses baskets, baby gates, prams etc. There may be other organisations in Manchester and Salford providing these, please speak to your health visitor or other supporter. 

Great, we are looking forward to working with you! Please send an email to with the following details: 

Clients name, contact number, delivery address inc postcode 

What it is they need in as much detail as possible (e.g size of nappies, stage of formula milk (not brands, see our policy above)

Age of children 

The client’s current situation – we’re looking to support those who are in hardship because of covid-19 e.g shielding, reduced income, job loss, benefits delay or first UC claim, in debt, no recourse to public funds. 

Any referrals sent Monday-Friday before 5pm will be delivered to the next day dependent on volunteer capacity and if we have all the above information. Any referrals received at the weekend will be delivered to on a Monday. 

Once we receive a referral with all the correct information, we go to the shops to buy the items. We will send the list of jobs for the next day to our team of volunteers. They will deliver the packages to the clients doorsteps, observing social distancing rules.

We cannot give an exact time of delivery but normally it will be 24-48 hours after we receive the referral. 

We are currently funded by 

The We Love Mcr charity and Forever Manchester – we have also been supported by NHS Salford CCG. 

Yes! You can make a donation to our project via our Go Fund me Page –

or via Paypal – 

or via BACS – please email us to ask for our bank details to donate via bank transfer.